Spinobon Casino Privacy Policy

At Spinobon, we are committed to protecting your personal information and ensuring that your privacy is respected at all times. This Privacy Policy explains how we collect, use, store, and share your data when you access or use our services at spinobon.com. By continuing to use our platform — whether through the web version, mobile browser, or the Spinobon Casino app — you acknowledge and accept the practices described in this document. We encourage you to read this policy carefully before registering or using our online casino services.

1. Who We Are

Spinobon Casino is operated by SAPIRANGA S.R.L., a company incorporated in Costa Rica (registration number 3102930862), with its registered office in San Jose. Payment processing services are facilitated through our subsidiary, DASTARTA LTD, based in Cyprus. When you create a Spinobon login, make a deposit, or participate in any of our promotions, you are entering into an agreement with us as described in this policy. For any privacy-related enquiries, you may contact us directly at support@spinobon.com.

2. Information We Collect

When you register and use our Spinobon online casino, we may collect a variety of personal data to provide you with our services, comply with legal obligations, and improve your overall experience.

2.1 Registration and Identity Data

• Full name, date of birth, and country of residence
• Email address and chosen username for your Spinobon casino login
• Government-issued identification documents for KYC (Know Your Customer) verification
• Proof of address documentation

2.2 Financial and Transaction Data

• Deposit and withdrawal history, including fiat (EUR) and cryptocurrency transactions (BTC, ETH, LTC, XRP, BCH, DAI)
• Payment method details such as card information via Visa or Mastercard, eZeeWallet account references, or crypto wallet addresses
• Details of any Spinobon promo code or bonus offer applied to your account

2.3 Technical and Usage Data

• IP address, browser type, and device information
• Login timestamps, session data, and game activity logs
• Cookie and tracking data as described in our Cookie Policy
• Data related to your use of the Spinobon login app on mobile devices

3. How We Use Your Data

At Spinobon Casino, we use your personal information for several lawful purposes. We process your data only to the extent necessary for each specific purpose.

• Account management: We use your registration details to create and maintain your account, verify your identity, and process your Spinobon casino login securely.
• Payments processing: We require financial data to handle deposits and withdrawals, including transactions through bank transfer via inpay, PayOp, and supported crypto networks.
• Promotions and bonuses: We use your account data to apply eligible offers, including any Spinobon no deposit bonus, free spins, or rewards earned through our Bonus Shop and Spin Arena tournaments.
• Legal compliance: We are obligated to verify player identities, monitor for fraud, and comply with applicable anti-money laundering regulations.
• Customer support: We use your contact details and account history to resolve queries submitted via live chat or email.
• Service improvement: We analyse usage patterns and technical data to optimise our platform, including game performance and mobile app functionality.
• Marketing communications: With your consent, we may send you information about Spinobon promotions, including Spinobon casino bonus offers, reload bonuses, and seasonal campaigns.

4. Cookies and Tracking Technologies

Our Spinobon Casino platform uses cookies and similar tracking technologies to enhance your browsing experience and gather analytical data. These tools help us understand how you navigate our website, remember your preferences, and serve relevant content. You may adjust your cookie settings through your browser at any time; however, disabling certain cookies may affect the functionality of our site. For full details, please refer to our separate Cookie Policy available on our website.

5. Sharing Your Personal Data

We do not sell your personal data to third parties. However, we may share your information with trusted partners and service providers under strict confidentiality agreements where necessary to operate our services.

• Payment processors: Including DASTARTA LTD (Cyprus) and third-party providers such as PayOp, inpay, and eZeeWallet
• Game providers: Such as Microgaming, Play'n GO, BGaming, Betsoft, ELK Studios, and live casino partners including Lucky Streak and Absolute Live Gaming, solely for delivering gaming services
• Regulatory and legal authorities: Where we are required to disclose information under applicable law or legal process
• KYC/AML verification services: Third-party identity verification providers used during account registration and ongoing compliance checks

6. Data Retention

We retain your personal data for as long as your account remains active or as required to fulfil the purposes outlined in this policy. Following account closure, we may retain certain information for a period required by applicable legal and regulatory obligations. When your data is no longer needed, we securely delete or anonymise it in accordance with our internal data management procedures.

7. Your Rights

Depending on your country of residence, you may have certain rights regarding your personal data. We are committed to honouring these rights where applicable.

• Right of access: You may request a copy of the personal data we hold about you.
• Right to rectification: You may ask us to correct any inaccurate or incomplete information.
• Right to erasure: You may request that we delete your data, subject to legal retention requirements.
• Right to restrict processing: You may ask us to limit how we use your data in certain circumstances.
• Right to data portability: Where applicable, you may request that we transfer your data to another service provider.
• Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting prior processing.

To exercise any of these rights, please contact us at support@spinobon.com. Our support team is available 24/7 via live chat and email to assist you with any privacy-related request.

8. Security Measures

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or disclosure. Our Spinobon Casino platform uses SSL encryption across all data transmissions, secure storage systems, and access controls to safeguard your account and transaction data. While we take every reasonable precaution, no system can guarantee absolute security, and we encourage you to use a strong, unique password for your Spinobon casino login.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those external sites and encourage you to review their respective policies before submitting any personal data.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and where appropriate, we will notify you by email or via an in-platform notification. Continued use of the Spinobon online casino following any such changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please do not hesitate to reach out to us. We are here to help and will respond to all privacy-related enquiries as promptly as possible.

• Email: support@spinobon.com
• Live Chat: Available 24/7 directly on our website at spinobon.com
• Operator: SAPIRANGA S.R.L., San Jose, Costa Rica
• Payments Entity: DASTARTA LTD, Cyprus